Frequently Asked Questions
Find a selection of our most frequently asked questions below.
You can click read more if you wish to view an in-depth answer.
Shop Information
Frequent questions regarding shop policies, provided services and product offerings.
Do You Offer Discounts, Promotions Or Sales On Tires?
Quick Answer: At Canada Tire Pro, we take pride in offering transparent pricing policies. Our listed prices are final, reflecting our commitment to providing the most cost-effective brand-new tires in Calgary and Edmonton. While some retailers offer individual discounts on request, we meticulously set our prices in advance to ensure all our customers receive exceptional value.
If it were within our means to provide discounted rates on tires, we would extend this benefit uniformly to our entire customer base. Our ethos is rooted in equity and consideration for all our valued customers.
Are Tires Sold at Canada Tire Pro New or Used?
Quick Answer: All of the tires that we sell at Canada Tire Pro are new tires. As we import tires directly from the manufacturers, in general most of the tires we sell reach our shop within three months of their manufacture date. This can be confirmed by checking the DOT information printed on the sidewall of the tire.
Are tires sold at Canada Tire Pro covered under warranty?
Quick Answer: Almost all of our tires come with a 50,000km/1 year warranty as standard. A tire returned under warranty will be fully refunded, or replaced free of charge depending on stock. In some rare cases, tires on Final Sale are not covered under warranty - but we will always inform you of this before you purchase a tire on final sale.
Does Canada Tire Pro Offer Tire Installation Services?
Quick Answer: Although we do not offer tire installation services at our retail space, we do work closely with a large number of tire installation garages throughout Calgary who will be happy assist you. We have hand-selected these shops to ensure they provide the best prices and services to our customers, just be sure to let them know you bought your tires at Canada Tire Pro!
Technical Questions
Queries relating to the technical side shopping for tires such as sizes, ratings and tire information.
How Do I Find Out Which Tire Size My Vehicle Requires?
Quick Answer: When determining the appropriate tire size for your vehicle, inspect the sticker located on the inside of the driver's door jamb. This sticker provides detailed information about the recommended tire size dimensions for both the front and rear wheels. It's essential to cross-reference this information with the current tire size on your vehicle to ensure a match.
What Is A Tire Load Rating?
Quick Answer: The tire load rating, commonly referred to as the load index, is a numeric code found on the sidewall of a tire. This code serves as a crucial indicator, specifying the maximum weight that each tire can safely bear when maintained at the appropriate inflation level.
What Is a Tire Speed Rating?
Quick Answer: A tire speed rating is a code or letter associated with a tire that indicates the maximum speed the tire can safely sustain over a prolonged period. The speed rating is determined through laboratory testing under specific conditions.
Do I Need To Use The Exact Tire Size For My Car?
Quick Answer: It's highly recommended to use the exact tire size recommended for your car. However, in a pinch the tire width and aspect ratio can be changed slightly and still fit on your rim. Although this will still work, keep in mind it may have adverse effects on the performance of your car. Also bear in mind that the rim size should never be changed.
General Advice
General questions often asked by customers regarding tire use, maintenance and best practices.
Can I Use The Same Set of Tires All Year Round?
Quick Answer: In Alberta, only all-season tires that display the three peak mountain snowflake symbol are suitable to drive all year around. If a tire does not display this symbol - even if it's all-season, all-terrain or mud-terrain - the rubber compound will freeze in cold temperatures and traction will be lost. Conversely, tires designed specifically for winter cannot be used in the summer as their soft rubber compound will degrade quickly and be liable for blow-outs in higher temperatures.
Can I Use All-Season Tires In Winter In Alberta?
Quick Answer: In Alberta, an all-season tire should be used in winter only if it displays the three peaks mountain snowflake symbol. An all-season tire which displays this symbol are known as all-weather tires and will perform adequately in snowy conditions. All-season tires without this symbol - even those M+S (mud and snow) certified - will not provide adequate performance in extreme cold conditions. Ideally, winter tires should be used in place of all-weather or all-season tires.
